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Shipping Policy

 

    •    Processing Time: Orders are processed within 1-3 business days.

    •    Shipping Options: We offer standard and expedited shipping via reliable carriers.

    •    Delivery Time: Estimated delivery is 5-7 business days for standard shipping and 2-3 business days for expedited shipping.

    •    International Shipping: Available to select countries. Additional fees may apply.

 

Return & Refund Policy

 

    •    Eligibility for Returns: Products may be returned within 14 days of delivery if unopened, unused, and in original packaging.

    •    Non-Returnable Items: Due to hygiene concerns, opened or used products cannot be returned.

    •    Refunds: Refunds are processed within 7 business days of receiving the returned item. Shipping fees are non-refundable.

    •    Exchange Policy: We do not currently offer exchanges.

 

Order Changes or Cancellations

 

    •    Orders can be modified or canceled within 24 hours of purchase. Please contact customer service at info@leeshellskincare.com for assistance.

 

Damaged or Defective Products

 

    •    If your order arrives damaged or defective, please email us at info@leeshellskincare.com within 7 days of delivery. Include your order number, photos of the item, and a description of the issue. We will replace the item or issue a refund as needed.

 

Payment Methods

 

    •    We accept all major credit cards, PayPal, and other secure payment options.

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Customer Support

 

    •    For inquiries or support, please contact us:

    •    Email: info@leeshellskincare.com

    •    Hours: Monday - Friday, 9 AM - 5 PM PST

 

Disclaimer

 

    •    Leeshell Skincare is not responsible for delays caused by carriers or customs for international shipments.

 

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